Server upgrades

Websites located on server are in the process of being migrated to new servers between November 24th - December 16th. All affected clients are being contacted individually prior to their migration date/time.

24 nov 2022
WPML causing white screen in wordpress websites after wordpress update 6.1

Our team observed an issue with the latest Wordpress update which has caused any websites using WPML to get a white screen. WPML is aware of this issue and has posted an important message regarding this below. If you have signed up for the wordpress piece of mind plan you have nothing to worry about since our team can work around this and get ... En savoir plus »

3 nov 2022
Scheduled Maintenance - Server LWONE.MEXXUS.COM

Starting on November 3rd, 2022, at 09:00 PM (EDT), our Operations Team will be performing maintenance on the infrastructure where server LWONE.MEXXUS.COM resides. This maintenance will require that the server be rebooted. Although the maintenance window will remain open for six hours (until 03:00 AM EDT), the server is expected to experience ... En savoir plus »

26 oct 2022
Horde Webmail no longer supported in cPanel

The Horde webmail application has been removed in cPanel.

All Horde email, contacts, and calendars will be automatically migrated to Roundcube. For more information, read the details from cPanel: cPanel Deprecation Plan documentation.        

29 Sep 2022
Horde Webmail - cPanel Servers

Recently a vulnerability was discovered for Horde, one of the webmail options offered with cPanel.cPanel has recommended disabling Horde for the time being until a fix has been pushed out in a future update. such we will be disabling Horde on all cPanel servers until an update is ... En savoir plus »

22 juin 2022
Augmentation de prix de domaine

Veuillez noter qu'en raison des augmentations de prix du registre des domaines, il nous est nécessaire d’ajuster nos prix de noms de domaine.   Tous les prix d'enregistrement et de renouvellement de domaine augmenteront de 10 % à compter du decembre 2021   Nous regrettons de devoir apporter des modifications, mais de temps en temps, nous ... En savoir plus »

10 Sep 2021
Scheduled Maintenance - Server upgrade - August 11 2021

On Wednesday August 11 between 9PM - 3AM Eastern time we will be upgrading server . Downtime of 2 hours is expected during this maintenance window.   Update: The first stage of the migration has been completed without any downtime. The final stage of migration has been scheduled to be completed on August 18th between 9PM - ... En savoir plus »

9 août 2021
Scheduled Maintenance Notice - Friday July 16th

On Friday July 16th Between 2 AM - 6 AM Eastern time we will be migrating server to our new Datacenter. Websites hosted on this server will experience up to 4 hours of downtime during that window.

If you have any concerns please contact our support team.

UPDATE: This has been completed

9 juil 2021
Phishing attacks against registrars

You may have heard that many high-profile domain registrars are being targeted by a massive phishing attack against domain owners. We have received reports that some of those attacks are using Tucows branded emails to target some of our clients. The fraudulent emails claim that a particular domain name has been suspended and ask users to click a ... En savoir plus »

5 nov 2015
Remote Assistance

We are now offering remote assistance for any problems configuring your mail client. Cost for this service is $85 per hour and can be requested by contacting support.

9 avril 2015