As per cPanel there is an upcoming maintenance window for Sectigo, an SSL provider cPanel uses to issue certificates. During this scheduled maintenance, attempts to renew a Sectigo or cPanel-branded SSL certificate during the times set out below will not complete. Existing SSL certificates will continue to function as normal. The maintenance ... Read More »
We will be doing updates and patches on servers below this coming Friday @ 10PM EST and should last until 11pm. can3.mexxus.com can4.mexxus.com can6.mexxus.com can7.mexxus.com can8.mexxus.com srv2.mexxus.com The updates and patches may or may not disrupt website functionality, the installations might last between 2-10 minutes per ... Read More »
The following servers will be rebooted on Friday February 3rd after 10 PM eastern time to apply Kernel updates:
The update and reboot will take approximately ~5-8 minutes.
UPDATE: Maintenance has been completed on the servers.
Our team observed an issue with the latest Wordpress update which has caused any websites using WPML to get a white screen. WPML is aware of this issue and has posted an important message regarding this below. If you have signed up for the wordpress piece of mind plan you have nothing to worry about since our team can work around this and get ... Read More »
The Horde webmail application has been removed in cPanel.
All Horde email, contacts, and calendars will be automatically migrated to Roundcube. For more information, read the details from cPanel: cPanel Deprecation Plan documentation.
Recently a vulnerability was discovered for Horde, one of the webmail options offered with cPanel.cPanel has recommended disabling Horde for the time being until a fix has been pushed out in a future update.https://support.cpanel.net/hc/en-us/articles/6483941705239As such we will be disabling Horde on all cPanel servers until an update is ... Read More »
Please take note that due to registry pricing increases it has become necessary for us to review our currently set domain prices. All domain registration and renewal prices will increase by 10% as of December 2021We regret having to make any changes that have an effect on our customers, but from time to time we will need to make adjustments ... Read More »
On Wednesday August 11 between 9PM - 3AM Eastern time we will be upgrading server explorer.dnspipe.com . Downtime of 2 hours is expected during this maintenance window. Update: The first stage of the migration has been completed without any downtime. The final stage of migration has been scheduled to be completed on August 18th between 9PM - ... Read More »
On Friday July 16th Between 2 AM - 6 AM Eastern time we will be migrating server Can5.mexxus.com to our new Datacenter. Websites hosted on this server will experience up to 4 hours of downtime during that window.
If you have any concerns please contact our support team.
UPDATE: This has been completed
You may have heard that many high-profile domain registrars are being targeted by a massive phishing attack against domain owners. We have received reports that some of those attacks are using Tucows branded emails to target some of our clients. The fraudulent emails claim that a particular domain name has been suspended and ask users to click a ... Read More »