Domain Registrant verification

Registrant verification is a new requirement in the Registrar Accreditation Agreement (RAA) that requires all registrars to verify the registrant’s contact name and email address during a new registration, transfers in or contact updates, if not previously verified.The validation process is a 15 day window during which a Registrant must ... Read More »

12th Feb 2014
Support Policy

Below is our Support Policy, this includes expected response times to tickets, these are not guaranteed response times. High Priority - 1 Hour - Website Offline due to Server or Network Fault - Emails Offline due to Server or Network Fault - Website Control Panel Not Accessible     Medium Priority - 4 Hours - General Website Error Messages - ... Read More »

27th Jun 2013