Articles
Archive & Remove Mail from the Server using Mac Mail
If you are getting messages about your mailbox nearing its quota, you will need to remove some...
Are you able to receive emails but not send?
This can happen if you are not using the proper SMTP port and settings. Make sure you are using...
Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Convert from IMAP account to POP3 in outlook
In Outlook 2010 and Outlook 2013, Auto Account Setup will indeed first try to configure your web...
Convert from a POP3 account to IMAP
You cannot “convert” an existing POP3 account directly to an IMAP account. In short, there are 3...
Create a email forwarder in Cpanel
Login Cpanel and click on the Forwarders icon in the Email section:
Click on Add Forwarder...
Creating Email Signature in RoundCube Webmail
This article will show you how to setup an email signature in RoundCube. Follow the instructions...
Email returned, Blacklisted or Rejected by Recipient
Note: We can only fix this if the block is against our server. If the block is specifically...
Google (Gmail) Mail Fetcher
Why Should I Use Fetch Mail Instead of an Email Forwarder?
Unfortunately, it is very common for...
How Do I Access My Spam Folder?
If you've configured your cPanel hosting account to use the Spam Box feature of SpamAssassin,...
How to Archive IMAP Emails Locally using Outlook
If your IMAP mailbox is full or is approaching the your storage limit for your account, you can...
How to access your email through webmail
To access webmail go to domainname.com/webmail or webmail.domainname.com and login using your...
How to create an autoresponder in cPanel
An autoresponder replies automatically when a specific email address receives an email. This is...
How to use Spam Assassin
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
How to view full email headers
Full email message headers provide invaluable information when trying to track down a problem....
Issue with IMAP mail on Thunderbird after installing Kaspersky
If your IMAP email stops working on your Thunderbird mail program after you have installed...
List of well-known ISP SMTP server addresses. Find your ISP on this list.
Adelphia mail.adelphia.net America Online (AOL) smtp.aol.com Atlantic Broadband...
Mac Mail Error – Mail can’t verify the identity of “mail.domain.com”
Troubleshooting the Apple Mail error: “Mail Can’t Verify the Identity…”
A fairly common...
My emails and website are not working
If you are unable to load up your website or get errors when trying to connect to your mail...
Outlook Error codes
Outlook Express messages
IMAP and POP3
An unknown error has occurred. Subject...
POP vs Imap
IMAP (Internet Message Access Protocol)
IMAP allows you to read emails as they appear on the...
POP3 or IMAP with SSL
You must replace your normal mail.domain.com with the secure server name.
After purchasing an...
Receiving mail on multiple devices and computers
In order to receive email for your account on multiple devices at the same time you will need to...
View email headers
Partial headers
This is what you normally look at in your emails. The partial headers are the...
Whitelist a sender to bypass spam filters
The following tutorial will show you how to add an email sender address or sender domain to a...
winmail.dat attachment
Have you ever received an email with an unreadable file attached called "winmail.dat"?This is an...
How do I migrate email between servers using imap?
Typically, when you migrate to a new server, your old emails will not be available unless you...
How to configure a mail client with your mail account
This procedure shows you how to configure your mail client to connect to your email account. The...
